Terms & Condition

Welcome to GionaJewel.com (the “Website”). These terms and conditions (“Terms”) outline the rules and regulations for the use of Giona (“we”, “us”, “our”) and the purchase of our products. By accessing this Website and purchasing our products, you accept these Terms in full. If you do not agree with these Terms, please do not use our Website.

1. Introduction

These Terms govern your use of our Website and the purchase of our silver jewelry products. By using our Website, you confirm that you accept these Terms and that you agree to comply with them.

2. Changes to Terms

We may revise these Terms from time to time. Every time you wish to use our Website, please check these Terms to ensure you understand the terms that apply at that time.

3. Accessing Our Website

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue, or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

4. Your Account

If you create an account on our Website, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

5. Orders and Payment

5.1 Order Process

  • By placing an order through our Website, you are offering to purchase a product on and subject to these Terms.
  • All orders are subject to availability and confirmation of the order price.
  • Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

5.2 Payment

  • We accept payment via the methods specified on our Website.
  • All payments must be received in full before products are dispatched.
  • Prices for our products are subject to change without notice.

6. Shipping and Delivery

We will endeavor to deliver the products to you within the estimated delivery time provided at checkout. However, delivery times are estimates and not guarantees. We are not liable for any delays in delivery that are beyond our control.

7. Returns and Refunds

7.1 Returns

  • If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a full refund or exchange, subject to the conditions below.

7.2 Conditions for Returns

  • The product must be returned in its original packaging and condition.
  • You must provide proof of purchase (e.g., receipt or order confirmation).
  • Custom or personalized products cannot be returned unless they are defective or damaged.

7.3 Refunds

  • Once we receive your return, we will inspect the product and notify you of the status of your refund.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will be responsible for paying your own shipping costs for returning your item.

8. Intellectual Property Rights

All content on our Website, including text, graphics, logos, images, and software, is the property of Giona or its content suppliers and is protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our Website without express written permission from us.

9. Limitation of Liability

To the maximum extent permitted by law, Giona and its officers, directors, employees, agents, affiliates, licensors, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use the Website.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our Website.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Website.

10. Indemnity

You agree to indemnify, defend, and hold harmless Giona, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages, and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of these Terms.

11. Governing Law and Jurisdiction

These Terms and any disputes or claims arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by and construed in accordance with the laws of Indonesia. You agree that the courts of Indonesia will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

12. Contact Information

If you have any questions about these Terms, please contact us at:

Giona Kalideres, West Jakarta, Indonesia Email: michaelgiordni@gmail.com

By using our Website and purchasing our products, you agree to these Terms and Conditions. Thank you for choosing GionaJewel.com for your jewelry needs